Strickland Brothers 10 Minute Oil Change

See photos for greasy hand prints left on hood. Waaay worse, hearing the scraping sound pulling out because he left my skid plate detached. "My bad. I got a call from my other store when I was finishing and forgot to reattach your skid plate. We're all good now." No, we're not all good. I can't trust what has been done to my car and feel like I need to take it somewhere to be inspected. If the person is so poorly trained in modern vehicles that he tells you to "Start it" on a plug-in hybrid, and then tells you to "give it some gas" because he doesn't hear an engine, they shouldn't be touching my car. Oh, and gave me the decal with oil change in 3,000 miles. Come on. This isn't the 1900's anymore.

The guys at Strickland Brothers are great! So friendly, quick, and efficient! It makes the whole experience enjoyable (which is saying something for an oil change). If you get there at the right time there’s never a wait. My husband and I take the car there for all oil changes and other small items (air pressure, break lights, etc).

I came into the Zeirdt Rd location in Madison, AL around 3:30pm today (12/6/2023). All of the sweet boys working in there were just wonderful. They were kind, informative, fun, talkative, and happy to answer any questions that I had. My daughter even leaned up from the backseat and said “mommy, I want to come here again. These boys are really nice”. As a woman who’s husband typically takes her car in for regular maintenance, I was skeptical going on my own, but I didn’t want to wait any longer since my car was overdue for an oil change already. They didn’t make me feel bad for not knowing basic things about my car (which I know I should have known!) but instead talked me through each question, guided me, and most importantly, didn’t try to up sell me extra things that I didn’t actually need. I will definitely be going back and will have much less anxiety about it now! These boys working in there deserve some major Christmas bonuses!!

I was referred by my husband who got his oil changed there a few days ago. He said it was great- quick and easy service while you wait inside your car. So I went today and it was definitely Super convenient AND they offer a military discount. William serviced our vehicles and was both friendly and professional. Highly recommend💯Thank you!

I came in for a simple oil change. The “mechanics” had been working on my car for about 20 minutes after using an impact drill ~10 times near the driver side and I saw a zip tie in one of their hands going into the engine area, without any communication on what was happening, and I got out of my car to see what they messed up because both of those things happening in an oil change are concerning. In pulling out my cabin air filter—which they didn’t ask if I wanted them to!— to see if I wanted a new one, they sheared the head off the bolt that apparently was the only one and said I came in with only 1/4 bolts so I should go get more. After 10 more minutes of them messing with the filter box, I told them to just zip tie it so I could leave and solve the actual problem instead of them doing God-knows-what without telling me they were doing it. The workers were very unprofessional and talked about employees and what they themselves were doing the whole time (“that’s what happens when you let a Colombian check the air filter”, “we got a whole squad under this hood”) I felt like I was going to throw up when I was leaving because I didn’t trust any of the work they did. I’m shocked there are so many good reviews, I have never been to somewhere so careless